FAQ
Questions, answered.
Do I need a credit card to start the trial?+
No. The first 30 days are free and we don't ask for payment details. When the trial ends you choose monthly or yearly, or your account simply pauses.
What happens to my data if I don't subscribe?+
It's kept for a year. The account is locked when the trial ends, and everything is where you left it the moment you subscribe. After a year locked, the account and its data are deleted; we email you before that happens.
Can my partner or accountant use the same account?+
Yes, once you subscribe: both plans include a second user, added from Settings. Each person signs in with their own login and sees the same properties, charges and reports. The free trial has one user.
Does it handle properties in different currencies?+
Yes. Each lease, charge and transaction keeps the currency it was recorded in, and reports convert everything to your account's currency for the totals.
Can I change plans later?+
Yes. You can switch from monthly to yearly and back again from Settings, and the new plan starts once your current payment period ends. Settings is also where you update your card or cancel; cancelling keeps your access until the end of the period you've paid for.
Is there a mobile app?+
Not yet, but it's planned and coming soon. Until then, Kelid runs in your browser.
Can I look around before signing up?+
Yes. The demo is a full account filled with sample properties, open to anyone. Log in with user demo and password demo1234. It is reset every hour, so feel free to change things.
Something else? Ask us